Help centre overview

Help centre for organisers

My profile Create tickets Create seating plan Statistics and buyer details Cancellation insurance for events Admission control / Entry app Event cancellation & rescheduling / Ticket cancellation Claim event Extended functions / tools Finance Streaming Create event Data protection Promote event Presale Manage user roles

More questions?

We are happy to help.

More questions?
Email: support@eventfrog.de
Hotline for organisers in Germany: +49 30 403 66 97 60

Our phone support is available Monday to Friday from 9:00 AM – 12:00 PM and 1:00 PM – 5:00 PM.

On weekends and holidays, urgent enquiries will be answered by email.

For event organisers, we also offer weekend and holiday telephone support for an additional charge. Please contact us by email for further details.