Help centre overview

Help centre for organisers

My profile Create event Create tickets Create seating plan Presale Finance Promote event Statistics and buyer details Cancellation insurance for events Admission control / Entry app Event cancellation & rescheduling / Ticket cancellation Manage user roles Claim event Extended functions / tools Data protection Streaming

More questions?

We are happy to help.

Support for organisers in the free package
Email: support@eventfrog.de

Support for organisers in the Plus or Pro package
Email: support@eventfrog.de
Hotline for organisers in Germany: +49 30 403 66 97 60

Our telephone support is available Monday to Friday from 10:00 - 12:00 and 14:00 - 17:00.

On weekends and holidays, urgent enquiries will be answered by email.