How do I subscribe to or unsubscribe from the newsletter?
Eventfrog has one newsletter for ticket buyers and one for event organisers. You can subscribe on the newsletter page or in your account. You can unsubscribe at any time using the links at the bottom of every newsletter, either from all newsletters at once or from individual ones.
Subscribing to the newsletter
You don’t need an Eventfrog account to do this.
- Open the newsletter page.
- Under Newsletter channels, select the newsletter for ticket buyers, the one for event organisers or both.
- Enter your email address. Salutation, first name and last name are optional.
- Click Subscribe to newsletter.
- You will receive an email. Click the link in it to confirm your subscription.
Not received an email? Check your spam folder.
When buying tickets on eventfrog.ch, eventfrog.de or eventfrog.at, you can also subscribe to the newsletter for ticket buyers directly. To do so, tick the box I would like to benefit from exclusive offers and receive news from Eventfrog.
Unsubscribing from the newsletter
At the bottom of every newsletter, you will find two links:
- Unsubscribe from newsletter: This unsubscribes you from all Eventfrog newsletters. On the next page, click Delete newsletter subscription. Only your newsletter subscription is deleted. Your Eventfrog account and your tickets are kept.
- Newsletter settings: This lets you unsubscribe from individual newsletters. If you are logged in to Eventfrog, the Notifications page opens in your account. Then continue with step 4 under Managing the newsletter in your account. Otherwise, untick the newsletter you no longer want to receive and click Update.
You don’t need to log in for either link. You will still receive emails about your orders and tickets. Notifications about your events, such as sales reports and billing statements, are independent of the newsletter. You can manage them on the same page under Automatic notifications.
Managing the newsletter in your account
- Log in to Eventfrog.
- Click the circle with your initials at the top right, then click Settings.
- In the navigation on the left, click Notifications.
- In the Newsletter section, tick or untick the box for each newsletter. If the box is ticked, you receive that newsletter. If it is unticked, you don’t.
- Click Save.
