If you need to change your order or cancel your ticket, have questions about the location or event details, your event organiser will help you directly.
If you have any questions about the purchase process, payment methods or the app, the fastest way to find help is in the section for ticket buyers.
We are happy to help.
Email: support@eventfrog.de
Hotline in Germany: +49 30 403 66 97 60
Our telephone support is available Monday to Friday from 10:00–12:00 and 14:00–17:00.
On weekends and holidays, urgent enquiries will be answered by email.
For event organisers, we also offer telephone support at weekends and on public holidays on request for an additional charge.
Please contact us by email for more details.
Here we show you how our team can support you, what our support does and what help we can give you
