My event does not appear on meinestadt.de. Why?

Eventfrog automatically transfers your events to meinestadt.de once a day in the early morning. A new event can therefore take up to 24 hours to appear there.

Is your event published on Eventfrog?

First check whether your event is published and visible on Eventfrog. You can find out how in the article I have created an event, but it does not appear online.

How long do I have to wait?

Wait up to 48 hours after creating your event. The event image and other event details are sometimes only complete and correct on meinestadt.de by then.

My event or the event image is still missing after 48 hours

You cannot see for yourself whether your event has been transferred. Write to support@eventfrog.de and include the link to your event page on Eventfrog. Let us know whether the whole event is missing or only the image. We will then check whether the transfer worked.

If your event was transferred correctly and is still missing on meinestadt.de, Eventfrog has no influence on how meinestadt.de displays it.