Notifications for ticket buyers: How can I send additional messages to ticket buyers?

You can place a short message for your ticket buyers during the ordering process. This will be displayed after the ticket purchase on the order completion page and in the order confirmation email.

Overview:

Where do I enter the message that is displayed to ticket purchasers?

To do this, go to "Messages to buyer:in" under "Sale".

Here you can easily enter your message. Please note that you can use a maximum of 400 characters including spaces.

Then click on the green save button to confirm your entry.

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Where do the messages appear?

After the purchase process has been successfully completed, the message appears on the order completion page and in the e-mail that is sent as an order confirmation after the purchase.

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Can I send further messages to ticket purchasers?

It is currently not possible to send further messages to buyers from the cockpit. But you have other options, which we explain here:

Can I use my ticket buyers' data for advertising purposes? >

Is there a charge for this function, or is it included in the free model?

The "Messages to buyer" function is included in the paid Plus- and Pro Package. If you want to switch back to the Free model after activating the function, you must delete the message.