Event packages: Which functions are included in which package?

The event package applies per event and is not a subscription. In the cockpit, you can always see exactly which function belongs to which package.

With the Free package, you can continue to create events with ticketing and benefit from a large part of the functions. The Plus package gives you access to extended functions and the Pro package is completely ad-free with free ticket design.

After the first ticket sale, you can only switch to the higher package. If you have already (pre-)sold tickets and switch to a higher package, the costs of this model will be retroactively transferred to the tickets sold.

Features

Event packages
Embed agenda	✔	✔	✔
Ticket sales on own website	✔	✔	✔
Sale via own and public advance booking offices	✔	✔	✔
All payment methods	✔	✔	✔
Seating plan	✔	✔	✔
Early bird tickets	✔	✔	✔
Unlimited number of ticket categories	✔	✔	✔
Total quota	✔	✔	✔
Entry app for admission control	✔	✔	✔
Sales statistics in real time	✔	✔	✔
Sales notification by e-mail	✔	✔	✔
User management and role assignment	✔	✔	✔
Search engine optimised event page	✔	✔	✔
Huge range	✔	✔	✔
Ticket price over EUR 50	—	✔	✔
Personalisation	—	✔	✔
Messages to ticket buyers	—	✔	✔
Confirm mobile number	—	✔	✔
Hidden events	—	✔	✔
Protect categories by access key	—	✔	✔
Combination categories / multi-day passes	—	✔	✔
Checkpoints	—	✔	✔
Codes on tickets	—	✔	✔
Pay back guarantee	—	✔	✔
Download QR codes	—	—	✔
Trigger payouts yourself in the cockpit (instalment payment)	—	—	✔
Support	E-mail	E-mail & Phone	E-mail & Phone

All-in-one service costs

Event packages
Service costs for online payments transferred to ticket buyers	free of charge	free of charge	free of charge
Own payment handling	free of charge	0,69 € per ticket	0,89 € per ticket
Service costs for online payment via Eventfrog	1.9 % of the ticket price + € 0.19 per ticket	2.9 % of the ticket price + € 0.69 per ticket	3.9 % of the ticket price + € 0.89 per ticket

Our own payment processing includes the following payment methods: advance payment, payment on site for day and evening box offices, advance sale via our own advance booking offices, but also free tickets.

Ticket design and advertising on tickets

Event package
Use small advertising spaces individually, e.g. for coupons	✔**	✔**	✔
Use your own sponsorship logo and/or exclude third-party sponsorship	—	✔	✔
Design a large area on the ticket	—	—	✔
Own ticket design	—	—	✔

Note: Only the Pro package completely excludes advertising (on the tickets and in the ticket purchasing process).

** For EUR 0.19 per small advertising space per ticket outside the Pro package

Additional services

All prices listed are in EUR and exclude VAT.