Which settings can I change after the publication and the first ticket sale?

Changes & Adjustments

Possible

Not possible

Event details

✅ Event title & event image
✅ Event end date
Start date & time (via "Reschedule event")

❌ Direct change of start date & time

Event location

✅ Address and name of the event location

 

Categorisation & description

✅ Event category & subcategory
✅ Short description for media & event description

 

Display settings

✅ Display settings

❌ Visibility date

Further adjustments

✅ Contact details & links
✅ Upload/delete/replace documents
✅ Organiser address & bank details
✅ Short URL

❌ Add or modify own terms & conditions

Ticket categories & prices

Adjustments for events without seating plan:
✅ Add category
✅ Add variant
✅ Adjust number of tickets in main category
✅ Adjust category options (except price-relevant data)

Adjustments for events with seating plan:
✅ Add variant
✅ Adjust category options (except price-relevant data)

❌ Change ticket prices
❌ Delete category
Add new categories (not possible for events with seating plan)

Seating plan adjustments

 

❌ Remove, add or modify seating plan (not even by support after first ticket sale)

Coupons & vouchers

✅ Add or adjust coupons

❌ Delete coupons

Event visibility & deletion

 

❌ Hide or delete event

Additional ticket & sales options

✅ Additional text on ticket
✅ Payment methods
✅ Sales start/stop
✅ Manage orders & cancellations
✅ Notifications
✅ Number of seats / limitation by total quota

 

Advanced adjustments (only Plus or Pro model)*

✅ Add, change or remove sponsor logo
✅ Select ad-free event model
✅ Custom ticket design
✅ Add, modify or hide personalisation fields