Are there public Eventfrog box offices??

Alongside presales through your own box offices, Eventfrog lets you sell tickets through public box offices. These public box offices include Erfurt Tourismus and Bayreuth Tourismus.

How do I activate presales through public box offices?

As soon as you have created an event with ticketing, sales through the public box offices are activated automatically.

You will find the setting when editing your event under 'Blocking and presale' → 'Box offices' → 'Public box offices'.

How are sales through public box offices settled?

You receive the revenue directly through Eventfrog. There is nothing extra to set up. The sales appear automatically in your Eventfrog statement and are paid out to you as usual.

What does it cost me?

There are no additional costs for you as the event organiser. Ticket buyers pay a surcharge of €3 per ticket, up to a maximum of €9 per purchase incl. VAT, when buying at a public box office.

Can I also deactivate presales through the public box offices?

Yes, you can deactivate presales for individual box offices or for all of them by simply unticking the boxes under 'Blocking and presale' → 'Box offices' → 'Public box offices'.

Can I also set up or choose my own box offices?

Neben den öffentlichen Vorverkaufsstellen kannst du als Veranstalter:in weiterhin eigene Vorverkaufsstellen bestimmen und einrichten. Mehr dazu findest du auch unter: