Help centre overview Help centre for organisers

Presale

Strategy

Why does my event not appear in the search? What does «ticket presale» mean? Can I set up box offices myself? How can I use public advance booking offices? My event is set as "hidden" and is still displayed on Google, why? Where can I download the Eventfrog logo?

Embeds

How can I integrate ticket sales on my website?

Cancellations

Can I cancel/release blocked and pre-sold tickets?

Categories

Mass blocking - (un)blocking a large number of tickets at the same time

Short URL

Advance booking using event QR code and short URL

Questions about the admission

Can I also set up a box office for my event? What does «check in directly» mean?