Our payment methods for your purchase - secure and simple

We offer several payment options to make your ticket purchase easy. The payment methods offered at each event are ultimately decided by the event organisers themselves.

PayPal

Pay easily with PayPal at Eventfrog:

  • If you choose PayPal, you will be redirected to the payment page
  • Enter your email address and confirm the payment

More information in the help section: How can I pay with PayPal?

Credit card

At Eventfrog you can easily pay by credit card Visa or Mastercard:

  • Enter your credit card details in the fields provided

Whether Visa or Mastercard, you are protected by the 3-D Secure procedure. This procedure is an important security standard for online shopping. If you do not have a 3-D Secure code, contact your bank or card issuer.

Google Pay and Apple Pay

Pay conveniently with Google Pay or Apple Pay.

  • If you have activated Google Pay or Apple Pay, you can also use them to pay at Eventfrog

Prepayment

If you choose «Prepayment», you can transfer the outstanding amount for your order directly to the event organiser.

  • Select «Prepayment» and transfer the amount within the specified payment period.

The event organiser will decide whether this payment option is available.

Note: If you choose prepayment as your payment method or prepayment is the only method available, you are transferring the money directly to the event organiser without Eventfrog being able to check the payment or the recipient. Please note that you take responsibility to process your payments securely when choosing this payment method.

Read instructions on how to buy with prepayment

Pay on-site

At some events, you can also pay for your tickets on-site. Whether this feature is available depends on the event organiser.

  • Select «on-site» as the payment method before completing the purchase.

It will be noted on your ticket and in the system that you still have to pay at the entrance.

Eventfrog gift voucher

That's precisely what our vouchers are made for. Simply redeem your gift voucher when you buy your ticket.

  • Enter your voucher code in the «Voucher or discount code» field.
  • Click on «Redeem»  
  • The voucher is automatically offset against the ticket price

To Eventfrog gift vouchers

Detailed help centre

In our help centre you will find further information about our payment methods and instructions, e.g. for the purchase process.

Help centre: What payment methods does Eventfrog offer?