Why is the total price shown including taxes and service costs?

On Eventfrog, the total price of a ticket is always shown including all applicable taxes and service costs. If the event organiser passes the service costs onto the ticket buyer, these costs will already be included in the price shown. The info icon next to the price transparently displays the original ticket price set by the event organiser. As a ticket buyer, you have a clear overview of the pricing and can see the final price you will pay.

An example of a price indication on Eventfrog

Legal basis

This procedure is based on the legal requirements of the Price Indication Ordinance (PAngV) in Germany § 1 para. 1, which prescribes a clear and transparent final price indication for consumers. 

• Price Indication Ordinance (PAngV) § 1 Para. 1: The total price must be shown including all mandatory costs.

Important aspects of the price indication regulations:

• The total price must include all mandatory costs (including taxes, service or processing fees).
• It must be clearly recognisable that the price is the final total.
• The price must not be misleading and must not contain any hidden fees.