You can reach us by email and we also offer telephone support. This is free of charge for for ticket buyers and event organisers in the Plus and Pro packages. We are happy to help you with all your concerns. Whether you have questions about Eventfrog as a ticketing provider or would like support in the purchasing process.
For you, we also go beyond our regular support hours and answer important questions even on weekends and holidays. This way we make sure that if, for example, you can't find your ticket on a Saturday, a solution is found promptly so that you can still go to the event.
Curious to learn more? Find out more about our ticketing support from our support lead Fabienne on the blog: Personal or help desk? Our support offers both!