Contact event organiser

Do you have any questions about the event?

Detailed information about the event can only be answered by the event organiser. You can contact the event organiser directly via the contact form on each event page.

This is how you contact the event organiser:

  1. Search event
  2. Select event
  3. Scroll down to the point "Event organiser"
  4. Click "Contact event organiser" and send your message

Questions about your ticket purchase?

If you have any questions about the purchase process, payment methods or the app, the quickest way to find help is in our help centre for ticket buyers – or we can help you by phone.

Help centre for ticket buyers

Questions about ticket insurance or cancellation?

Visit our help centre:

How do I take out ticket insurance, and what do I have to do in the event of a claim?

Can I cancel my order?