Why is the total price including taxes and service?

On Eventfrog, the total price of a ticket is always shown including all applicable taxes and service costs. This serves the purpose of transparency for buyers so that they can see the final price they have to pay. An example of a price indication on Eventfrog

An example of a price quotation on Eventfrog:

Legal basis

This procedure is based on the legal requirements of the Price Indication Ordinance (PAngV) in Germany § 1 para. 1, which prescribes a clear and transparent final price indication for consumers. 

• Price Indication Ordinance (PAngV) § 1 Para. 1: The total price must be shown including all mandatory costs.

Important aspects of the price indication regulations:

• The total price must include all mandatory costs (including taxes, service or processing fees).
• It must be clearly recognisable that the price is the final total.
• The price must not be misleading and must not contain any hidden fees.

What does this mean for event organisers?

As an event organiser, you first enter your preferred ticket price on Eventfrog. Eventfrog then ensures that the legally required total price is displayed correctly. This gives both you as the event organiser and your ticket buyers a transparent and clear price structure.