If you are an organiser running your event with the Pro model, you can now easily initiate payments on account in the Cockpit.
An advance payment, also known as a payment on account, is a partial payment that is made in advance before the event has taken place and been invoiced. It is used to pay part of the total amount in advance, often as security or to cover initial costs.
You can trigger the advance payment for your event as follows: Log in with your Eventfrog account, go to the cockpit and edit the desired event. Then click on "Sell" and select the option "Payouts".
In the "Payouts" section, you have the option to set your payout frequency. If you are using the Free model, the options "Deactivate payouts (temporarily)" and "After the end of the event" are available to you. In the Pro model, on the other hand, you can choose the payout frequency between "annually, quarterly, monthly or weekly".
Please note that if you have activated the "Money-back guarantee" for your event, it is no longer possible to adjust the payout frequency. Finally, you can enter the payment reference. Click on "Save" to finalise.
In the "Next upcoming payments" section, you will find all relevant information on upcoming payments. Here you also have the option of triggering a new payment on account via the "New instalment payments" button. Please note that the function for triggering instalment payments is only available in the Pro model.
Under "Triggered payments" you will then receive an overview of all payments already made and their details.
If you are not yet in the Pro model but would like to trigger partial payouts, a banner will appear explaining the fee-based Pro model once again. If you would like to switch to the Pro model in order to use this function, please confirm this by clicking on the "Switch model" button.
The "New instalment payments" form will then open. If you want to use the maximum amount, click on "Maximum possible amount". For an individual amount, click on "Set amount yourself".
The minimum amount is 100 euros, while the maximum amount depends on the revenue of the event, minus the amount that Eventfrog retains to cover model costs, for example.
You can then specify the date when the instalment payment should be made under "Execution date". However, this date cannot always be guaranteed and is a guideline. You must then enter the payment reference under "Payment reference" and can then save the entire process by clicking the "Confirm" button.
Bitte beachte: Bei Teilauszahlungen zahlt Eventfrog nicht die gesamten Einnahmen aus, die bis zu diesem Zeitpunkt eingenommen wurden, sondern behält einen Restbetrag von ca. 7 % der Einnahmen zurück. Dies Betrag stellt eine Art Sicherheitsmarge dar. Dieser Restbetrag wird nach Eventende mit den anderen Einnahmen als Teil der Endabrechnung ausbezahlt.
All payments made to date are listed in the "Triggered payments" section. The date, the type of payment, the payment reference, the status and the amount are displayed here. The total amount is also shown at the bottom.
